Zorg
Patients after cataract surgery with Dora
An AI telephone assistant conducted natural-language conversations with patients after a cataract surgery.
About
In an NHS study, AI assistant Dora called patients after an uncomplicated cataract surgery to discuss symptoms and recovery. The peer-reviewed study examined acceptance of this form of aftercare. It concerns follow-up within a care pathway, with clear criteria for human follow-up.
AI factor
AI conducts a standardized conversation and records answers. Care professionals determine the protocol and treat deviating signals.
Sources
Inspiration sourced from AI For Good. Not an Arnaldus customer case.