ZorgWelzijn
Healthcare users with WHO S.A.R.A.H.
A WHO prototype provided information on health, stress, and quitting smoking 24 hours a day in eight languages.
About
S.A.R.A.H. was a WHO research prototype for accessible health information delivered via text or video. Users could ask questions about lifestyle, stress, and quitting smoking. WHO also documents the associated risks: privacy, reliability, bias, and safety require ongoing oversight.
AI factor
AI enables a conversation with validated health information. Users and healthcare systems need clear boundaries and referral pathways.
Sources
Inspiration sourced from AI For Good. Not an Arnaldus customer case.